Dhurata.com flower gift shopping service refund policy

We have carefully selected our Albanian florists and other business partners. They have proven to be working with quality and professionalism. However problems have happened and will happen.
We will refund you according to these guidelines:

- If flowers/gifts are not delivered to Albania on the requested day we will offer you a full refund. If you agree to delivery on the next day, we will refund the shipping fee.
- If the receiver of flowers/gifts is not available even on the coming days, we will refund all but the shipping fee.
- If the receiver of flowers/gifts is not satisfied with the products or services before she accepts them, we will cancel the order will issue a full refund.

If you have any questions or concerns please contact us.



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