Dhurata.com flower gift shopping service refund policy

We have carefully selected our Albanian florists and other business partners. However, although very rare, problems have happened and will happen.
We will refund you according to the following rules:

- If flowers/gifts are not delivered to Albania on the requested day and we are in fault, we will offer you a full refund. If you agree to delivery on the next day, we will refund the shipping fee.
- If the receiver is not available even on the coming days, we will refund all but the shipping fee.
- If the receiver of flowers/gifts is not satisfied with the products or services before she accepts them, we will cancel the order will issue a full refund.

If you have any questions or concerns please contact us.

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